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Zendesk Chat - Dashboard
In order to set up Zendesk Chat from within Zendesk Support, you must be a Support administrator. To set up Zendesk Chat if you don't have a Chat account. ... but they need to login and be recognized as a paid user in order to email us directly--we want to restrict chat to those paid users only, and only for the US (where the bulk of our ...
These things are configured from the Chat dashboard (meaning the Zendesk Chat product interface). To configure Chat features in the Web Widget from Zendesk Chat. You need to complete this procedure, even if you don't have a Support account. From your Chat account, click the Admin icon in the sidebar and then navigate to Settings > Widget.
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